Privacy Policy

1. Introduction

Botanik Herbs ("Company," “I”, "we," "our," or "us") is committed to preserving your privacy. 

Please read the following privacy policy to understand how we use and protect the information you provide to us.

2. Types of Information Collected

We collect and process the following information:

a) Personal Data

This is data that identifies you or can be used to identify or contact you, such as your name, address, email address, phone number and payment details.  Such information is only collected from you when you voluntarily submit it to us.  We use it to communicate with you in relation to our profession as a herbalist, to advise you regarding ongoing education, services and activities, events and other related information.

We may also use this data to contact you through our newsletter.  You will have the opportunity on these occasions to opt out from this communication if you wish.

b) Digital Information

Digital information data collected when you visit our website, including IP-addresses, browser data, traffic data, social media behaviour, and user patterns. If you subscribe to our newsletter, we may collect data regarding which newsletters you open, your location when opening them and whether you access any links inserted in the newsletters.

c) Non-Personal Data

Like most websites we may gather statistical and other analytical information on an aggregate basis of all visitors to our website.  This non-personal data comprises information that cannot be used to identify or contact you such as demographic information.

3. Cookie Policy

This website uses cookies to analyse website traffic and optimise your website experience. By accepting the use of cookies, your data will be aggregated with all other user data. Every website user has the option to accept or decline cookies on opening this website.

4. Purposes for which We Hold your Data

a) Non-Personal Data:

We may use the non-personal, anonymised data gathered from our website to get a better understanding of how the website is used and which pages are of most interest to visitors.

b) Personal Data:

When contacting us, we may store your full name, email, address and phone number for the purpose of communicating with you.

C) Digital Information Data:

We use the Digital Information data gathered from visitors to our social media platforms in an aggregate form to help us better design and organise our social media activity.

5. Storage of Information

The information provided by you to us can be either manually or electronically given.  In the case of manually provided information, this will be kept in a locked, secure location.

Any electronic information provided by you is held on secure services.  The nature of the internet is such that we cannot guarantee or warrant the security of any information transmit to us via the internet.  No data transmission over the internet can be guaranteed to be 100% secure.  Any transmission of data is therefore at your own risk.

6. Security

We take appropriate measures to ensure that any personal data is kept secure, including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way.

Credit card payments via telephone/email will only be retained until payment has been successfully completed.

7. Retention

Personal identifiable data collected from this website will be retained for as long as it is necessary to fulfil the specific purpose for which it was collected. You can contact us at any time to have your data deleted, unless we are obliged to retain the data through legislation or regulations.

8. GDPR Data Protection Rights

We would like to make sure you are fully aware of all your data protection rights. 

Every user is entitled to the following:

• To be informed about processing of your data. The way we process your data is laid out in this Privacy Statement.
• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to object to any direct marketing by using UNSUBSCRIBE on our emails or by contacting us.

To exercise any of these rights, please contact us at nik@botanikherbs.comor by calling +44 7407 355 751. If you make a request, we have one month to respond to you.